Mela Music Privacy Policy

Effective Date: June 20, 2024

 

Welcome to Mela Music! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.melamusic.com] (the “Site”) or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not access the Site.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you voluntarily provide to us when you:

– Register for an account
– Purchase or subscribe to our services
– Sign up for our newsletter or promotional emails
– Participate in surveys or feedback
– Contact our support team

The personal information we collect may include:

– Name
– Email address
– Phone number
– Billing and shipping address
– Payment information (credit card number, billing address)
– Date of birth

1.2. Non-Personal Information

We may also collect non-personal information about you automatically when you visit the Site, such as:

– IP address
– Browser type and version
– Operating system
– Referring URL
– Pages you visit on our Site
– Time and date of access
– Device type and settings

2. How We Use Your Information

We use the information we collect for various purposes, including to:

– Provide, operate, and maintain the Site and our services
– Process your transactions and manage your orders
– Communicate with you about your account or transactions
– Send you promotional materials and updates
– Respond to your inquiries and provide customer support
– Improve and personalize your experience on the Site
– Analyze trends and usage to enhance our services

3. Sharing Your Information

At Mela Music, we respect your privacy and are committed to protecting your personal information. **We do not sell, rent, or trade any of your personal information to third parties.**

We may share your information with:

Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These providers are contractually obligated to protect your information and are prohibited from using it for any other purposes.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, but we will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena, or to protect the rights, property, or safety of Mela Music, our users, or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about the types of cookies we use and how you can control your cookie preferences, please see our [Cookie Policy].

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information.
Opt-out: You can opt-out of receiving promotional communications from us.

To exercise any of these rights, please contact us at privacy@melamusic.com. We will respond to your request within the time frame required by applicable law.

5.1. Do Not Sell My Personal Information

In accordance with the California Consumer Privacy Act (CCPA) and similar regulations, we explicitly state that we do not sell your personal information.

If you have any questions or concerns about our no-sell policy, please contact us at privacy@melamusic.com.

6. Data Security

We use a variety of security measures to protect your information, including encryption and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to read the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Mela Music
Email: privacy@melamusic.com

Thank you for choosing Mela Music!